Returns And Exchange
To serve people in a best
possible way is our first priority, for this we are trying to deliver the best
to shoppers. In any case you are not satisfied with the product you may return
it as we are given you “20 Days Return Policy”.
For instance if you got
the wrong size or the size you buy is not getting fit in such case this return
and exchange policy works. As there is difference in sizing chart as small size
of UK is not the same one in USA, moreover, if you buy large size of Canada it
may not the perfect fit for large size in Australia. Sizes are different for different
countries therefore, we work really hard to give customers what they want to,
go through the size chart provided on our website before placing order to face
any inconvenience.
However, if you are not
satisfied with the product which you received as it may not according to your
expectation than send it back to us with all necessary attached tags, receipts
and the same packaging within the time period of “20 day”. For your convenience we have trained
professional for dedicated customer service to guide you the entire procedure
of how to return and exchange your items. Thus, few steps you have to follow
irrespective of the country.
Note: As we do email to
shopper after getting your order to confirm your size. However, we request you
to provide valid email address during placing order. In case if we not get the
reply from the customer confirming about the size in 12 hours then we process
the order, thus after receiving your product if you claim about issue in size
then we will not accept the return in this case.
Email Us
You have to email us
identifying the problem or defect you have the size issue and request a RMA
(Return Merchandise Authorization) number deprived of which we will not accept
any return.
You will get reply via
email and also get further instruction to help you how to dispatch your
product.
When we receive it, after
going through the inspection we will issue the refund or return according to
customers’ demand.
PROCEDURE
The
important thing you may take care is the item or items you want to return or
exchange must be in original condition as you received it. Moreover, you have
to pay the freight charges and make sure the courier service you are going to use
is reliable as we are not accountable in any case of loss or theft.
In such case you got the
wrong parcel which you didn’t order then company is responsible to pay shipping
charges.
Refund Choices
Few options are given for
your convenience.
·
Get discount on the
next purchase you are going to make from us
·
Or choose to get
the entire amount from us.
·
Or avail any Gift
certificate.